🏥 CARE COORDINATION

• Facilitate communication with and between all healthcare providers

• Review of treatment options, assistance with decision-making

• Clarify, research and educate on diagnosis and conditions

• Medical record review, discussion and organization

• Medication reviews, screening for errors and possible interactions

• Scheduling, preparation and accompaniment to appointments/procedures

• Hospital bedside monitoring

• Healthcare proxy and advance directive assistance

• Caregiver/Family support

  
  
  

  🏥 TRANSITION ASSISTANCE

• Assist with hospital admissions and discharges

• Arrange home health care and confirm coordination of home medical equipment/supplies

• Coordinate transfer to rehabilitation center, assisted living or nursing home

• Provide facility or home care oversight

• Caregiver/Family support

🏥 MEDICATION MANAGEMENT

• Screen for medication errors and interactions

• Create an organized and updated medication list

• Set up assistance for medication delivery

• Medication education with patient/family/caregiver

• Assist with Alternative Therapy options

🏥 GERIATRIC SERVICES

• Research options for nursing homes and assisted living facilities

• Provide recommendations and assist with decision making

• Arrange and coordinate home care, home services, medical equipment and supplies

• Provide facility oversight to ensure patient safety and patient rights are being upheld

• Provide routine wellness visits for family/caregiver living out of the area

• Assist with Advanced Directive development

🏥 PEDIATRIC SERVICES

• Research and educate on new diagnosis, conditions, treatment options and medications

• Attend medical appointments, hospitalizations, and outpatient procedures with you

• Educate, support and EMPOWER you to be the BEST advocate for your child

• Coordinate 2nd and even 3rd opinions

• Collaborate with appropriate pediatric specialists for referral coordination

🏥 INSURANCE + BILLING

• Review your current insurance plan and assist with finding options

• Researching in-network and out-of-network providers

• Provide education about current coverage, benefits, copays and coinsurance

• Review medical charges/billing for accuracy and reconcile discrepancies

• Provide assistance with BASIC authorizations, appeals and claims

🏥 CRISIS CARE

• Guidance and support through a health crisis, including mental health

• Education regarding your rights and your options

• Assistance with coordinating medical crisis care with Hospice services

• Caregiver/Family support

🏥 END OF LIFE SERVICES

• Provide education and options according to patient wishes

• Mediate family/caregiver conflicts regarding care and end of life wishes

• Assist with Advanced Directives completion

• Assist with funeral, celebration of life coordination

• Hospice referrals and coordination

🏥 PREVENTION + WELLNESS SERVICES

• Create health summary and wellness plan with goal setting

• Educate on achieving optimal health and process initiation

• Assess lifestyle challenges such as nutrition, exercise, stress level

• Focus on health promotion and disease prevention

• Transition to our LIFESTYLE CONSULTING SERVICES once medical issues are either under control or no-longer